Terms of service
These are the terms every Speedcraft.dev engagement runs on. They are written in plain English on purpose: you should be able to read and understand what you are agreeing to without a lawyer.
1. Who these terms are between
"I", "me" and "Speedcraft.dev" mean Malte Warncke, a sole trader trading as Speedcraft.dev, New Zealand. "You" means the business or person engaging me to analyse or improve the performance of a website. Both of us are acting in trade.
2. How an engagement starts
For each engagement I send you a written proposal, normally by email, setting out the scope of work, the price, the payment terms and the expected timeline. When you confirm your acceptance — a simple reply such as "I accept" is enough — a binding contract is formed, consisting of that proposal and the version of these terms current on that date. If the proposal and these terms ever say different things, the proposal wins.
3. The free speed check
The free speed check is free and puts neither of us under any obligation. It is based on your public website and on publicly available measurement data, and it is a first indication rather than an audit: short by design, not exhaustive, and no guarantee that it finds every issue. What you do with it is your decision. By sending me a URL you confirm you are entitled to ask for that website to be tested, and I may decline a request without giving reasons.
4. Scope of work
The scope is what the proposal lists — nothing is silently included. Unless they are expressly listed, the following are not part of an engagement: design or UX changes, new features, copywriting, SEO work beyond the performance items, accessibility remediation, infrastructure migrations, and ongoing monitoring or maintenance after delivery. If you would like to add or change something mid-engagement, we agree it in writing first, including any effect on price or timeline.
5. Price and payment
- All prices are in United States dollars, as shown on this website, unless the proposal states another currency.
- Speedcraft.dev is GST-registered. Prices are stated exclusive of GST, and GST is added where it applies. Services supplied to clients outside New Zealand are generally zero-rated, so no GST is charged on them. GST Number: 146-571-778
- You approve the price in writing before any work begins: a fixed price for an audit, a sprint or day rate for implementation work, and a monthly fee for ongoing support.
- For engagements over $6,000 a 30% deposit is payable before work starts, with the balance due on delivery. Smaller engagements are invoiced on delivery. Ongoing support is invoiced monthly.
- Invoices are payable within 14 days.
- If I deliver the agreed work for your review and do not hear back within 14 days, it is treated as accepted and the invoice becomes due — so a busy inbox does not leave a finished engagement in limbo.
- Deliverables and any code I have written are handed over once the engagement is paid in full. If a payment is overdue, I may pause work until it is resolved.
6. What I need from you
- Feedback and decisions within a reasonable time — delays on your side extend the timeline.
- The access the proposal lists, which typically means read access to your repository, your analytics and your hosting or CDN dashboards, a staging environment, and one technical contact I can ask questions of. Each account is created and revoked by you, with the least access that does the job.
- Confirmation that the website, code and data you give me access to are yours to share, and that sharing them breaches nobody else's rights and no agreement of yours, for example with your agency or host.
- Working backups, and a way to roll back, before I change anything on systems you run.
- What your website says about your business stays your responsibility: the accuracy of claims, prices and legal texts. I make it fast; you own what it says.
7. Confidentiality
I treat your code, data, measurements and business information as confidential, use them only to do the work, and do not pass them on. The same applies to you for my documents and methods. I am happy to sign your NDA; if we do, it sits alongside these terms and wins where the two differ. Confidentiality continues after the engagement ends.
8. Deliverables and revisions
- Audits are delivered as the written report, prioritised plan and walkthrough the proposal describes. One consolidated round of corrections and clarifications after your review is included; new questions, further pages and additional analysis are quoted separately.
- Implementation work is delivered as pull requests against your repository for your team to review. Unless the proposal says otherwise, I do not merge or deploy to production: the decision to release is yours.
- Measurements are taken with the method and on the pages agreed in the proposal, so before and after are comparable.
9. Results and measurement
I do this work with reasonable care and skill, I deliver what the proposal describes, and I am straight with you about what is achievable before we start. Beyond that, performance depends on much that neither of us fully controls: your hosting, your CMS and its plugins, third-party scripts and tags added by you or your marketing team, real-world networks and devices, and how browsers and Google measure and weight these metrics, which changes over time.
So, to be clear: no particular Lighthouse score, Core Web Vitals threshold, load time, search ranking, conversion rate or revenue figure is guaranteed. No number in a proposal, a report or on this website is a promise of a result. Targets we agree are targets, not warranties. Field data moves in a 28-day rolling window, so improvements usually take weeks to show up. Where a recommendation is not implemented, or is undone by later changes, the measured result changes with it. Beyond the revision round in section 8, further work on delivered results is quoted as new work.
10. Ownership
Once the engagement is paid in full, the reports, code and documentation I produced for you are yours. Two common-sense carve-outs:
- I keep ownership of my pre-existing and general-purpose code, tools, templates and checklists that I reuse across engagements. You receive a permanent, unrestricted right to keep using them as part of your website — I simply remain free to use them in other work.
- Open-source components keep their own licences, and your existing code stays yours throughout.
11. Third-party services and your infrastructure
- Recommendations about hosting, CDNs, image services, monitoring and analytics are made in good faith. The accounts, their costs and their terms are yours, and their prices, terms and availability are outside my control.
- Third-party fees are yours, and so is the choice of whether to follow a recommendation that costs money.
- Changes to systems you run are made by you, or by me only with your written go-ahead and only on the environments the proposal names.
12. After delivery
After an audit or a sprint the work is yours to run, and no ongoing contract with me is needed. That also means responsibility for operating the website sits with you, or whoever you engage: hosting, backups, dependency and framework updates, and security. Performance is not "set and forget" — content, scripts and features added later slow a website down again through no fault of the work delivered. If you would like me to keep an eye on it, we can agree ongoing support separately. Ad-hoc help later is available as paid work on a best-effort basis, with no guaranteed response times unless a support agreement says otherwise.
13. Liability
I perform all work with reasonable care and skill, to the best of my knowledge and ability. Beyond that, and to the maximum extent the law allows:
- I am not liable for loss caused by your hosting or third-party services, outages, security incidents, data loss, or changes made by anyone other than me;
- I am not liable for performance, ranking, traffic, conversion or revenue outcomes (see section 9);
- I am not liable for indirect or consequential loss, including lost profits, revenue or business opportunities;
- my total liability arising out of an engagement is capped at the amount you paid me for that engagement.
Because we are both in trade, we agree that the Consumer Guarantees Act 1993 does not apply, and that this and the exclusions above are fair and reasonable between us. Nothing in these terms excludes rights that cannot lawfully be excluded.
14. Portfolio
I may name you as a client and describe the work, including before-and-after measurements, in my portfolio and marketing — for example the results section of this website. If you would rather not appear, just tell me in writing at any time and I will remove you. Where an NDA or the proposal says otherwise, that comes first.
15. Ending an engagement early
Either of us can end an engagement with written notice. If you end it, work completed up to that point is payable. If I end it for reasons other than your breach, you pay only for completed work you choose to keep.
16. General
- These terms are governed by New Zealand law, and New Zealand courts and tribunals have jurisdiction. This does not take away rights you have where you are that cannot lawfully be excluded.
- If part of these terms turns out to be unenforceable, the rest still applies.
- I may update these terms from time to time; the version current when you accept a proposal is the one that applies to that engagement.
17. Using this website
This website is run by Malte Warncke, a sole trader trading as Speedcraft.dev, New Zealand. Its content is general information, provided in good faith but without warranty — figures, examples and prices may change. I write and check everything here myself, and links to other websites lead to content I do not control and am not responsible for. All content, including text and images, is © Malte Warncke unless noted otherwise. Please do not misuse the website, for example by attempting to disrupt it or by submitting the form with automated tools. How personal information is handled is covered by the privacy policy.
Version: 23 September 2026